See what’s new in our Mobile App! Manage and Protect your personal debit card with CardControl* .
- Block and unblock your card with the click of a button. When the card is "on" transactions are allowed. When “off,” purchases or withdrawals are restricted.
- CardControl protects your card by sending transaction alerts and enabling you to define when, where and how your cards are used. Set your preferences to monitor and manage your cards.
- Alerts Enable Safe, Secure Card Usage
- Real-time alerts for PIN and signature transactions keep you informed of your card usage to quickly detect unauthorized or fraudulent activity.
- Location-Based Controls and Alerts
- Restrict transactions to merchants near your location (using your phone’s GPS) or by region using city, state, country or zip code on an interactive map.
- Usage Controls and Alerts
- Set spending limits to decline transactions above your thresholds. Monitor activity by category such as gas stations and restaurants, and by type: in-store purchases, e-commerce transactions and ATM transactions.
To use CardControl - Login to our consumer mobile app and click on My card under Quick Links.
* CardControl is not a replacement for reporting your credit card lost or stolen. If you believe your credit card has been lost or stolen, please contact Industrial Bank immediately at 202-722-2000 and continue to monitor your account activity for unauthorized transactions.
While new purchase and cash advances are stopped when you lock your credit card, certain transactions will continue: transactions identified as recurring by the merchant, transactions made prior to locking your card, balance transfers, overdraft protection, checks, account related fees, interest, dispute adjustments, reward redemptions, and the posting of refunds or other credits to the account. Industrial Bank does not charge a fee for Mobile Banking. However, third-party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of Industrial Bank Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download the Industrial Bank Mobile Banking App. Eligible Industrial Bank account and Industrial Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the Industrial Online Banking Service Agreement.